How can we help?

Short answers, with the app's own screens, to what people ask us most.

The itinerary Adding places Traveling together Before and during the trip

The itinerary

How do I change my trip's dates?Change the start date and the whole itinerary moves with it.

How do I make the trip longer or shorter?Add a day at the end of the day row, or delete one from its options.

How do I move a place to another day?From the place's menu, or by dragging it onto a day.

How does “Optimize route” work?It puts a day's places in the order that walks the least, and shows you before changing anything.

What does “Reorganize itinerary” do?It redistributes your places across the days, keeping flights, hotel and reservations where they are.

Adding places

How do I add a place to a day?Search for it by name, or write it in yourself.

How do I bring places from an Instagram, TikTok or YouTube video?Paste the link and Triplly finds the places mentioned in it.

What is the wishlist, and how do I use it?Places you want to go to, without a day yet.

Traveling together

How do I invite someone to my trip?Send a link on WhatsApp or invite by email, choosing whether they edit or only follow along.

Before and during the trip

Where are the checklist and the trip's expenses?In the row of tools under the trip's name.

Can I use the map without signal?Yes: download the trip's map before you leave.

Didn't find it?

Write to us and a person on the team answers, usually within a day.

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